Benefits you will gain:
- High-quality study materials
- Highfield’s comprehensive Door Supervisors book
- Recognised Accredited Qualification
- Study in a friendly environment
- Excellent customer support
- SIA Licence to work as a Door Supervisor
Highfield Level 2 Award for Door Supervisors in the private Security Industry (RQF)
Awarded by Highfield Qualifications
To complete this qualification learners are expected to undertake approximately 61 hours of learning. The SIA stipulates a minimum of 44 contact hours (6-days) if self-study is undertaken.
What does the Qualification cover?
- the importance of safe working practices
- drug-misuse legislation
- issues and procedures relevant to the role of a Door Supervisor
- licensing law
- queue management
- how to recognise, assess and reduce risk in conflict situations
- problem-solving techniques when resolving conflict
- physical intervention and the implications of their use of non-aggressive physical skills to protect yourself and others
Method of Assessment:
Learners must complete:
- Practical observation: the practical assessment is completed throughout the course delivery. This ongoing practical assessment requires learners to demonstrate the completion of an evidential statement alongside searching and using communication devices. The learner is also practically assessed in conflict management during a scenario followed by the application of physical intervention techniques. The practical assessment will be recorded in line with the new requirements using the practical matrix within the Assessment Pack.
- Externally set and marked multiple-choice theory assessment: learners are required to answer a series of questions contained within theory question papers covering each of the disciplines. Axiom Dynamics provide access to e-assessment, therefore, providing the learner with the opportunity to get their results on the day, this assists in speeding up your licence application.
Who is the Level 2 Award in Door Supervision for?
The Door Supervisor Licence allows holders to work in the private security industry in a variety of roles. The licence is issued by the Security Industry Authority (SIA) and is valid for 3 years. With the SIA Door Supervisor Licence individuals can work in:
- Office buildings
Door Supervisor Training or Security Guard Training
We often get asked about the difference between a Door Supervisor Licence and Security Guard Licence. Door Supervisor Licence allows you to work as a Door Supervisor and a Security Guard vs Security Guard Licence, which only permits you to work in a Manned Guarding role.
Most employers from experience prefer the Door Supervisors Licence over the Security Guard Licence.
Total Qualification Time
The total qualification time (TQT) for this qualification is 61-hours, and of this, 52-hours are guided learning hours (GLH).
Please note 44 hours is the minimum contact time (MCT) as stipulated by the SIA which is applicable if self-study is applied to the Principles of working in the private security industry unit. If self-study isn’t applied for this unit, then the MCT for this qualification will be 52 hours.
TQT is an estimate of the total number of hours it would take an average learner to achieve and demonstrate the necessary level of attainment to be awarded with a qualification, both under direct supervision (forming guided learning hours) and without supervision (all other time). TQT values are advisory and assigned to a qualification as guidance.
To register for this qualification, learners must be aged 18 and over.
Learners will need to show that they hold a current and valid First Aid or Emergency First Aid certificate* that meets the requirements of the Health and Safety (First Aid) Regulations 1981. It is an SIA requirement that training centres must confirm that each learner is sufficiently qualified in First Aid or Emergency First Aid.
Learners should present their First Aid or Emergency First Aid certificate* to their training provider before they start training. This certificate* must be valid for at least 12 months from the course start date.
Security operatives are likely in the course of their work to be required to make calls to the emergency services, or for example communicate to resolve conflict. It is essential that security operatives can communicate effectively.
It is the centre’s responsibility to ensure that each learner is sufficiently competent in the use of the English and/or Welsh language. All assessment must be conducted in the medium of English and/or Welsh as appropriate.
Learners should, as a minimum, have language skills in reading, writing, speaking, and listening.
Training centres must ensure that all learners have sufficient reading, writing, speaking and listening language skills before putting the learners forward for training and assessment.
It is the responsibility of each centre to have systems in place to ensure that the person taking licence-linked qualifications is indeed the person they are purporting to be.
All centres are therefore required to ensure that each learner’s photograph and formal
identification documents are checked and recorded before they are allowed to sit the
A list of current documentation that is accepted by the SIA as proof of identification is available on the SIA website.
Further learning routes could include:
- Level 2 Award for Security Officers in the Private Security Industry
- Level 2 Award for CCTV Operators (Public Space Surveillance) in the Private Security Industry
- Level 3 Certificate for Working as a Close Protection Operative within the Private
- Level 3 Award in the Delivery of Conflict Management Training
- Level 3 Award for Physical Intervention Trainers in the Private Security Industry
For those interested in becoming a training centre, we provide support and consultancy packages; give us a call.